Sensitive Care

Minor consent services

You may only get the following services without your parent or guardian’s permission if you are 12 years old or older:

  • Outpatient mental health care for (minors age 12 or older):
    • Sexual assault (no lower age limit)
    • Incest
    • Physical assault
    • Child abuse
    • When you have thoughts of hurting yourself or others (minors age 12 or older)
  • HIV/AIDS prevention/testing/treatment
  • Sexually transmitted infections prevention/testing/treatment
  • Substance use disorder treatment services (minors age 12 or older). For more information, visit the Substance use disorder treatment services page in this handbook.

If you are under 18 years old, you can go to a doctor without permission from your parents or guardian for these types of care:

  • Pregnancy
  • Family planning/birth control (including sterilization)
  • Abortion services

For pregnancy testing, family planning services, birth control, or sexually transmitted infection services, the doctor or clinic does not have to be part of the L.A. Care network. You can choose any Medi-Cal provider and go to them for these services without a referral or pre-approval (prior authorization). Services from an out-of-network provider not related to sensitive care may not be covered. For help finding a doctor or clinic giving these services, or for help getting to these services (including transportation), you can call Member Services at 1-888-839-9909 (TTY: 711).

Minors can talk to a representative in private about their health concerns by calling the 24/7 Nurse Advice Line at 1-800-249-3619 (TTY: 711).

Adult sensitive services

As an adult (18 years or older), you may not want to go to your PCP for certain sensitive or private care.
If so, you may choose any doctor or clinic for the following types of care:Family planning and birth control (including sterilization)

  • Pregnancy testing and counseling
  • HIV/AIDS prevention and testing
  • Sexually transmitted infections prevention, testing and treatment
  • Sexual assault care
  • Outpatient abortion services

The doctor or clinic does not have to be part of the L.A. Care network. You can choose any provider and go to them without a referral or pre-approval (prior authorization) for these services. Services from an out-of-network provider not related to sensitive care may not be covered. For help finding a doctor or clinic giving these services, or for help getting to these services (including transportation), you can call Member Services at 1-888-839-9909 (TTY: 711).

You may also call the 24/7 Nurse Advice Line at 1-800-249-3619 (TTY: 711).