Please remember to call your doctor’s office if you can’t make it to your appointment.
If you are having trouble making an appointment or if you have questions, please call Member Services at 1-888-839-9909 (TTY 711), 24 hours a day, 7 days a week, including holidays.
Other Services
Nurse Advice Line: You may also call the Nurse Advice Line at 1-800-249-3619 (TTY 711), 24 hours a day, 7 days a week.
Help Getting to Your Appointment: We work with a transportation vendor to help those who need a ride get to and from the doctor's office.
Member Services: Call Member Services at 1-888-839-9909 (TTY 711)to find an urgent care clinic close to you. 24 hours a day, 7 days a week, including holidays.