Member Documents

L.A. Care provides members in all our health plans with materials that explain your specific benefits and how to get care. These documents also describe other aspects of your coverage, such as procedures for complaints, an explanation of your rights and our privacy policy.

We also have provider directories to help you find a doctor or a health care facility that you can go to under your plan. Please select your plan below to view member materials. If you need assistance, you can contact Member Services at the numbers listed under each plan. We are available 24 hours a day, 7 days a week, (including holidays).


Member Services: 1-888-839-9909 (TTY 711)

L.A. Care Covered / L.A. Care Covered Direct

Member Services: 1-855-270-2327 (TTY 711)


Member Services: 1-844-854-7272 (TTY 711)

L.A. Care Medicare Plus (HMO D-SNP)

Materials are on the L.A. Care Medicare Plus (HMO D-SNP) website. Member Services: 1-833-522-3767 (TTY 711)