Other Languages and Formats

Other Languages

You can get this Member Handbook and other plan materials in other languages at no cost to you.
Call L.A. Care Member Services at 1-888-839-9909 (TTY: 711). The call is toll free.
Downloadable versions of the Member Handbook in 11 languages are available on the Medi-Cal Member Materials web page.
You may also ask for this Member Handbook in other languages and formats by logging onto the L.A. Care Connect member portal.
Read this Member Handbook to learn more about health care language assistance services, such as interpreter and translation services.

Other formats

You can get this information for free in other formats, such as braille, 20-point font large print, audio, and accessible electronic formats at no cost to you..
Call L.A. Care Member Services at 1-888-839-9909 (TTY: 711). The call is toll free.

Interpreter services

L.A. Care provides both written and oral interpretation services from a qualified interpreter, on a 24-hour basis, at no cost to you.
You do not have to use a family member or friend as an interpreter. We discourage the use of minors as interpreters, unless it is an emergency.
Interpreter, linguistic and cultural services are available at no cost to you. Help is available 24 hours a day, 7 days a week.
For language help or to get this handbook in a different language, call L.A. Care Member Services at 1-888-839-9909 (TTY: 711). The call is toll free.

Free language assistance services are available

You can request interpreting or translation services, information in your language or in another format, or auxiliary aids and services.
Call L.A. Care Member Services at 1-888-839-9909 (TTY: 711), 24 hours a day, 7 days a week, including holidays. The call is free.