How Your Plan Works

L.A. Care is a managed care health plan contracted with DHCS. L.A. Care works with doctors, hospitals, and other health care providers in the L.A. Care service area to give health care to you, the member.

While you are a member of L.A. Care, you may be eligible to get some additional services provided through FFS Medi-Cal. These include outpatient prescriptions, non-prescription drugs and some medical supplies through FFS Medi-Cal Rx.

A Member Services representative will tell you:

  • How L.A. Care works
  • How to get the care you need
  • How to schedule provider appointments within standard access times
  • How to request no-cost interpreting services
  • How to find out if you qualify for transportation services

To learn more, call L.A. Care Member Services at 1-888-839-9909 (TTY: 711).