Wellness Benefits

Wellness Benefits

Offering you lots of choices when it comes to programs and services for your health.

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As the only public option in the Covered California™ marketplace, L.A. Care is proud to offer the most affordable rates. 

The pandemic made access to quality health care more important than ever. With L.A. Care, it's affordable, quality health care, provided through in-person and telehealth visits. Learn more about the many great benefits, programs and support services L.A. Care Covered ™ offers our members. 


Benefits and Programs

COMMUNITY RESOURCES

L.A. Care Community Link is a free online directory for finding local resources such as food drives, housing assistance, or other needs.

Try It Out


SUPPORT SERVICES

Family Resource Centers and Community Resource Centers offer local programs for staying active, healthy and informed.
 

L.A. Care’s Health in Motion™ program helps members reach health goals with our experienced staff of Certified Health Coaches and Registered Dietitians.

NURSE ADVICE LINE

Members can talk to a registered nurse 24 hours a day, seven days a week through our Nurse Advice Line (NAL).

What the NAL Offers  


CONVENIENCE CARE

Teladoc® is our telehealth partner, offering members access to 24/7 urgent care visits with a doctor by phone or video.

How Telehealth Works

No appointment needed to get care at MinuteClinic®. Located in select CVS Pharmacy stores, MinuteClinic is L.A. Care's walk-in retail clinic partner.

More on MinuteClinic 

You can fill your prescriptions online using our mail order pharmacy.

Try Mail Order Pharmacy 


Health and Wellness Support, Through Any Stage of Life

Have wellness goals? We're here to help our members every step of the way. At L.A. Care, your health and wellness are our top priority.

Not sure what those goals would be? We want to help our members feel in control of their own health. Our health appraisals, education workshops and 1:1 coaching can help paint a picture of what's possible. 

Through personalized support services like My Health in Motion, L.A. Care has also provided incentive dollars and helped members achieve a number of different goals.

WELLNESS PROGRAM INCENTIVE DOLLARS

$164,038.80 Paid in 2020
$438,391.05 Total Paid to Date

WELLNESS ACHIEVEMENTS

GETTING STEPS IN

8,643,229
total steps
4,054
total miles

Steps L.A. Care Covered members took from 1/1/20 to 10/19/20.

 

WEIGHT LOSS

4,648
total pounds lost by members
1,277
pounds lost this year

 

SMOKING CESSATION

96
members who reported they no longer smoke

 

HEALTH APPRAISALS

15,199
completed since 2015
5,327
taken by members this year

 

1:1 APPOINTMENTS

915
since 2016
335
this year

One-on-one appointments include member sessions with coaches, trainers or dietitians.



Why Choose L.A. Care Covered ™?

We're committed to being here for you and your family no matter the situation. 

For over 20 years, L.A. Care has been your community-inspired health plan. We are here for you, and always here to help.

Learn more about how L.A. Care has been here for our diverse communities. 

View our 2018-2019 Annual Report.

More than health care — we invest in the lives of our members and communities. 

L.A. Care is about community and the people of L.A. County. Elevating health care is more than just providing quality medical services. It means reinvesting in communities and supporting multicultural empowerment. 

Communities are in great need during this time of COVID-19. We moved quickly to support L.A. Care members, health care providers and the larger L.A. community.

These efforts include hosting drive-thru food banks and supporting PPE purchases for health care workers. We will continue to stand together in the fight against COVID-19.

See L.A. Care's Response to COVID-19

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Ready to Apply?

Our L.A. Care Covered ™ representatives provide confidential enrollment services and one-on-one help at 1.855.222.4239 (TTY/TDD 711).

We're available Monday to Friday from 8:00 a.m. to 8:00 p.m. and Saturdays from 8:00 a.m. to 6:00 p.m. You can also message us 24/7 to request info and a callback.

We can help fill out the online application for you, as well as answer questions about plan benefits and services.

Call Now

Contact us. We're here to help.

Talk to an L.A. Care representative at 1-855-222-4239 (TTY 711).

  • Monday to Friday from 8:00 a.m. to 5:00 p.m.
You can also message us 24/7 to request info and a callback.

Message Us