IMPORTANT: Changes to Medi-Cal rules are coming! Medi-Cal will be available to all people who are 50 years of age or older who meet all Medi-Cal eligibility criteria, and immigration status will not matter. These changes will also let people keep more property and qualify for Medi-Cal. Go to or call the Los Angeles County Department of Public Social Services at 1-866-613-3777.

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Contact Us

If you would like to contact us or need an answer to a question, you can start here.

Contact Us

If you are an L.A. Care member and have questions, we encourage you to contact our Member Services department for assistance at 1-888-839-9909 (TTY 711).

Please call Member Services for your specific plan if you need assistance. You can also message us.

In addition to our main contact numbers, you can find answers to some of the most Frequently Asked Questions by L.A. Care members.

The following are available 24 hours a day, 7 days a week

For Health Plan Shoppers

Enrollment Support: 
1-888-452-2273 (1-888-4LA-CARE

For Members

Member Services: 
1-888-839-9909 (TTY 711

For Providers

Provider Information Line: 
1-866-522-2736 (1-866-LACARE6

The following are available Monday through Friday, 9:00 a.m. to 5:00 p.m.

For Agents

Agent Service and Support: 

For the Media

Penny Griego, Media Specialist: 
1-213-694-1250 x. 4560

Send a Message to L.A. Care

If you can't find what you are looking for regarding your membership or if you have any other questions about L.A. Care, please send us a message.

Message Us