Medi-Cal ID Card
As a member of L.A. Care, you will get an L.A. Care ID card. You must show your L.A. Care ID card and your Medi-Cal Benefits Identification Card (BIC) when you get any health care services or prescriptions. You should carry all health cards with you at all times.
Getting Your L.A. Care ID Card
When you enroll in L.A. Care, you should receive an L.A. Care ID card within two weeks of enrollment. The ID card is mailed separately from your Welcome Packet.
If You Do Not Receive Your ID Card or You Lost It
If you do not get your L.A. Care ID card within a few weeks of enrolling, or if your card is damaged, lost or stolen, you may order a new one through L.A. Care Connect, your online member account, or by calling Member Services. L.A. Care will send you a new card. Call 1-888-839-9909 (TTY: 711).
Understanding Your ID Card
Your Member ID Card contains important information. Below is an explanation of what you will find displayed on your Member ID Card.