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L.A. Care COVID-19 Response Efforts

L.A. Care COVID-19 Response Efforts

Helping support our members, providers and the community during the COVID-19 pandemic.

L.A. Care COVID-19 Response Efforts

The COVID-19 pandemic has disproportionately affected the most marginalized and under-resourced communities in Los Angeles County, the very communities that L.A. Care Health Plan serves. The impact is widespread – from more cases and deaths, to job losses leading to housing and food insecurity. The providers who serve these communities have also suffered as visits decreased for fear of exposure. L.A. Care quickly moved to support its members and providers. 

In addition to the personalized outreach, education and access to care we offer our members, here are the funding and programmatic initiatives implemented to date.

Provider Support:

  • $85 million in accelerated claims payments to L.A. Care network hospitals
  • More than $21 million in advance Pay for Performance payments to individual providers and Federally Qualified Health Centers serving L.A. Care Medi-Cal members
  • A $200,000 grant to the Tides Center’s Connected Care Accelerator initiative a to help safety net health care practices implement telehealth services.

Grantee Support:

  • Approved more than $7 million in accelerated payments to current grantee clinics and community-based organizations. More than $5 million has been released so far on 93 grants, of which more than $3 million will be used for COVID-19 response and recovery

Food Security:

  • A $550,000 grant to Project Angel Food to provide medically tailored meals for one year to 151 L.A. Care members with chronic conditions such as HIV/AIDS, kidney disease, uncontrolled diabetes, pulmonary disease, or cancer
  • More than $404,000 for a Meals to You pilot. This is a meal delivery program for up to 600 homebound members, offering two meals per day for 30 days and connecting members to sustainable food resources.
  • Hosted or supported numerous drive-through food banks across Los Angeles County


  • A $475,000 grant to the United Way of Greater Los Angeles to provide essential supplies to unsheltered people experiencing homelessness.  United Way will procure and distribute items such as tents, sleeping bags, hygiene kits and food to as many as 10,000 individuals who are living on the streets during this pandemic, as well as PPE for up to 5,000 frontline workers.
  • A $500,000 grant to the United Way of Greater Los Angeles Health Pathways Expansion Program. The program provides one-time grants to health providers who are expanding health services for people experiencing homelessness across L.A. County. The funding will help providers deliver onsite healthcare in interim housing during the pandemic, and will help healthcare providers identify and enroll and least 350 of these individuals into Medi-Cal or other appropriate coverage. L.A. Care’s contribution will also provide up to 900 visits to 720 people experiencing homelessness across L.A. County.
  • A $750,000 grant initiative allowing six legal aid organizations to provide education and legal representation to hundreds of low-income individuals and families facing eviction. L.A. Care previously awarded $500,000 in grants to four legal aid agencies before the pandemic, but COVID-19 job losses and warnings about a pending wave of evictions required an even bigger commitment.
  • A $75,000 grant to community partner Brilliant Corners to purchase personal protective equipment for L.A. County’s COVID-19 Response Teams, so they can safely provide technical assistance on social distancing, screening, testing protocols, and infection control for staff at shelters and other interim housing facilities for individuals experiencing homelessness.
  • Support for members experiencing homelessness by providing non-medical transportation, expediting access to durable medical equipment to those being helped by Project Roomkey, and connecting LAHSA with community organizations for much-need clothing donations.


  • Nearly $1.5 million in Tranquada XI Initiative grants for 10 clinics to conduct projects that will primarily help communities of color. The various projects involve combatting diabetes, hypertension, periodontal disease, and more, while tailoring their clinical services to meet COVID-19 demands
  • Held a COVID-19 Disparities Leadership Summit, bringing together 170 health care leaders to discuss strategies to address the racial disparities in COVID-19 illnesses and deaths


  • Launched free, on-demand exercise and healthy cooking video programming to help members and the community stay healthy while staying safe at home
  • Donated thousands of bottles of hand sanitizer to community clinics and homeless outreach workers
  • Held two blood drives in the wake of thousands of cancellations due to COVID-19
  • Procured and donated 300 thermometers to the Partner in Care Foundation for health coaches to use as they help seniors and adults with disabilities maintain their independence at home