COVID-19

COVID-19

Resources, assistance and what you need to know about the novel coronavirus

mom and son washing hands

The Latest

L.A. CARE MEMBERS - GET A $50 GIFT CARD FOR GETTING VACCINATED

Beginning November 1, L.A. Care Health Plan is offering a COVID-19 Vaccination Incentive Program to encourage eligible Medi-Cal and CalMediconnect (CMC) members to get COVID-19 vaccinated. Learn More.

CDC Recommends mRNA COVID-19 Vaccines Over Johnson & Johnson’s COVID-19 vaccine

The CDC made this decision after reviewing the latest evidence on vaccine effectiveness, safety, and rare adverse effects. The mRNA COVID-19 Pfizer and Moderna vaccines offer better protection and aren’t associated with some of the rare adverse events reported after getting the Johnson & Johnson vaccine.

If you received a J&J vaccine for your first dose, the CDC recommends you receive an mRNA Pfizer or Moderna booster two months later. If you already had a J&J booster, you don’t need to get another booster at this time.

The Johnson & Johnson vaccine offers protection against COVID-19, and is still available for individuals who prefer it and those who are allergic to the mRNA vaccines.

CDC Approves Mixing Vaccines for Booster Dose

Individuals may choose which vaccine they receive as a booster dose. Some people may have a preference for the vaccine type that they originally received, and others may prefer to get a different booster. CDC’s recommendations now allow for this type of mix and match dosing for booster shots.

L.A. Care will continue to update this page as more information becomes available.

Read our FAQs for more vaccine-related information.

Get vaccinated!

COVID-19 Testing and Vaccines 

Information changes quickly. We're sharing updates to help us all keep up with the latest.
 

What to Do if You Are Sick

Learn the symptoms of COVID-19, and what you should do if you are feeling sick.

 

 

ACCESS YOUR DIGITAL COVID-19 VACCINE RECORDS

To obtain your or your child’s digital COVID-19 vaccine record, visit the California Department of Public Health’s digital COVID-19 vaccine record portal.

Enter a few details, including name, date of birth and phone number or email address, to receive a link to a QR code and digital copy of your COVID-19 vaccination record. If you want to share your proof of vaccination, you can use either the electronic version you’ll get from the portal or the card you were given at time of vaccination.

If you are a parent or guardian and have multiple vaccine records associated with a single mobile phone number or email address, enter each digital vaccine record request separately.

Two additional ways to obtain your record:

Healthvana: Everyone who got vaccinated at an L.A. County site should have received an email and text from Healthvana to download their vaccination record onto their Apple Wallet or Google Wallet.

Carbon Health: Only people who got vaccinated at a Carbon Health site should have gotten a text message with a link to a digital “Health Pass.”

L.A. CARE IS NOW OFFERING FREE FACE MASKS

L.A. Care is committed to helping you stay safe and is now offering free face masks. Stay safe by wearing your mask, washing your hands, and avoiding crowds.

Request a Face Mask

L.A. Care Community Link logo

Everyone continues to be affected by the COVID-19 pandemic. If you need help with food, unemployment, or other issues, L.A. Care Community Link can show you services near you.

Enter your zip code at L.A. Care Community Link and select "search". When you're on the resources page, enter "covid19" in the search bar at the top.

You will see related services and help from many different community-based organizations and government agencies.

Go to L.A. Care Community Link

 

 

SCAM ALERT: DON'T PAY FOR VACCINE PROMISES

scam prevention flier With COVID-19 vaccines in the pipeline, so are scammers.

The Federal Trade Commission and the National Association of Attorneys General are alerting the public about COVID-19 vaccine scams.

What do you need to know to avoid a COVID-19 vaccine-related scam?

Here are the facts:

  • You can’t pay to put your name on a list to get the vaccine. 
  • You can’t pay to get early access to the vaccine.
  • Nobody legit will call about the vaccine and ask for your Social Security, bank account, or credit card number.

Learn more tips on recognizing and avoiding COVID-19 vaccine scams, and how to report them.

More on this & COVID-19 fraud

 

ADDITIONAL HELP

EMERGENCY BROADBAND BENEFIT

The Emergency Broadband Benefit is an FCC program to help households struggling to pay for Internet service during the pandemic. This benefit connects eligible households to jobs, critical healthcare services, virtual classrooms and more.

Three ways to apply:

1. Contact your preferred participating broadband provider directly to learn about their application process.
2. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
3. Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility

Eligible households must both apply for the program and contact a participating provider to select a service plan. The Emergency Broadband Benefit is limited to one monthly service discount per household.

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. A one-time discount of up to $100 for a laptop, desktop computer, or tablet purchased through a participating provider if they contribute more than $10 but less than $50 toward the purchase price.

Eligibility requirements:

  • This program helps people with income at or below 135% of federal poverty guidelines.
  • Participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline; OR
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year; OR
  • Received a Federal Pell Grant during the current award year; OR
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; OR
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.
  • For more information, go to the Emergency Broadband web page.

 

More Food Resources

DPSS Benefits Info

Need Health Coverage?

You may be eligible for Medi-Cal. Learn about benefits and apply today.

Resources for L.A. Care Members

Have questions about getting care? We're here to help you with services and costs during COVID-19.

 

L.A. COUNTY HOME TEST KIT STILL AVAILABLE

at no-cost to you

The LA County Home Test Collection Program is a partnership with Fulgent Genetics that offers an option to certain residents — those who have COVID-19 symptoms or who were possibly exposed to COVID-19 — to receive a free at-home nasal swab COVID-19 test.

You must meet certain program criteria to receive a kit. You also need to take the test as soon at it arrives at your home.

If you are interested, please go to the Los Angeles County Home Test Collection web page for details and sign-up information.

DON'T FORGET SELF-CARE!

COVID-19 has put all of us under a lot of stress. Some will feel worry, sadness and loneliness.


CalHope program logoThere are many services here to help anyone who feels stressed, anxious or lonely. CalHOPE is one — a free, crisis counseling, peer support call line (1.833.317.HOPE) to talk you through your struggles.


We're all having to change the way we do things. It's been challenging to our spirits, and can wear us down. L.A. Care Behavioral Health Director Dr. Michael Brodsky talked to KNX News about our pandemic fatigue.

 

L.A. Care offers more information and resources to help you take care of your mind and spirit, as well as your body.

Go to Self-Care & Coping

How to Protect Yourself

Understand the importance of social distancing. Know the public health orders in place for all Angelenos.
 

How You Can Help

Want to help others in your community? There are ways to participate in the fight against COVID-19 or support those in need.

 

The Los Angeles County Department of Public Health has a tip line to report any violations of the safety protocols outlined in the Health Officer Order. Violations can be reported anonymously at 888-700-9995 Monday through Friday from 8 a.m. - 5 p.m., excluding holidays. To report violations online, visit www.publichealth.lacounty.gov. Public Health will take action and issue citations for violations, and repeat violations may result in business closure.

SEE HOW YOUR HEALTH PLAN IS RESPONDING TO COVID-19

L.A. Care is working hard to provide immediate relief to our Los Angeles County community. Read about our efforts to support health care providers and local organizations.

L.A. Care COVID-19 Response Efforts