PURPOSE
L.A. Care is issuing this Request for Proposals (“RFP”) to solicit proposals for Behavioral Health Support Services, specifically for support with claims processing, payments, adjudication, quality management, Provider Credentialing, Appeals and Grievances, and other related services, for L.A. Care’s Commercial, Medicare, and Medicaid lines of business.
Interested participants, “Bidders,” may submit a proposal (“Proposal”) containing the information requested in this RFP. L.A. Care will select one Bidder to be contracted at L.A. Care's discretion to perform the required services. The Bidder will provide services pursuant to a contract to be entered into with L.A. Care. L.A. Care is under no obligation to order any work pursuant to this RFP.
At L.A. Care, our procurement practices encourage diversity while maintaining competition. All qualified Bidders are encouraged to participate and respond to this RFP.
PROPOSAL TIMELINE
The timetable for this RFP is as follows:
| RFP Timeline | Deadline |
|---|---|
| RFP Release | 05/16/2025 |
Preliminary RFP Required Documents due to L.A. Care:
| 05/23/2025 |
| RFP Proposals Due by 5:00 pm PST (No exceptions) | 06/18/2025 |
| Semi-finalist(s) Selected | Est. 06/26/2025 |
| Semi-finalist Presentation(s) (Please keep these dates available on your calendar to provide potential virtual presentations if selected as a semi-finalist.) | Est. 07/07/2025 - 07/11/2025 |
| Finalist Selected | TBD |
