IMPORTANT: Are you enrolled in Medi-Cal? Has your contact information changed in the past two years? Give your county office your updated contact information so you can stay enrolled. Go to or call the Los Angeles County Department of Public Social Services at 1-866-613-3777

L.A. Care Awarded Best Intranet Website by the Web Marketing Association

Thursday, September 9, 2021

The Web Marketing Association just announced its 2021 WebAwards winners,  and L.A. Care Health Plan won Best Intranet Website. The L.A. Care Intranet, renamed laci, recently underwent a strategic redesign that turned it into a space where employees can learn and engage.

The design and content on laci is largely employee-influenced and driven. Employee stories are at the forefront on laci and employee ideas are nurtured, creating a deeper sense of pride in the health plan and in one another.

The site includes a new-hire section with quotes from new employees. Employee blogs are a popular feature, with a wide range of relevant and impactful topics, like mental health, a family’s struggle with COVID-19, and fighting anti-Asian hate. Other sections include employee-hosted discussion forums and a one-step feedback loop.

The site also delivers an effective way for L.A. Care departments and leaders to publicize important organizational information and to promote milestones, events, and initiatives.

Since 1997, the WebAwards have been recognized as the premier industry-based website award program in the world. The best intranet website is selected based on seven criteria:

  • Design
  • Ease of Use
  • Copywriting
  • Interactivity
  • Use of technology
  • Innovation
  • Content

L.A. Care’s intranet website clearly scored high in all areas and as a result, laci unites the organization, breaking down silos, and hitting a tone that is engaging, inclusive, and kind.


About L.A. Care Health Plan

L.A. Care Health Plan serves more than 2.4 million members in Los Angeles County, making it the largest publicly operated health plan in the country. L.A. Care offers four health coverage plans including Medi-Cal, L.A. Care Covered™, L.A. Care Cal MediConnect Plan and the PASC-SEIU Homecare Workers Health Care Plan, all dedicated to being accountable and responsive to members. As a public entity, L.A. Care’s mission is to provide access to quality health care for L.A. County's low-income communities, and to support the safety net required to achieve that purpose. L.A. Care prioritizes quality, access and inclusion, elevating health care for all of L.A. County. For more information, follow us on Twitter, Facebook, LinkedIn and Instagram.


Media Contact
Penny Griego Media Relations Specialist
213.694.1250 x 4560
310.613.8309 | Mobile
Facebook Twitter LinkedIn