A Message from the CEO

John Baackes

Navigating the Unpredictable World of Health Care


As we navigate a constantly changing, and often unpredictable, world of health care, I am exceptionally proud of the work we are doing at L.A. Care to deliver the best possible care for our members.

We partner with a large network of doctors, hospitals, nursing facilities, pharmacies and other providers to ensure quality health care for more than two million people. Our mutual goal of elevating the health status of those we serve is a tall order, but one worth achieving.

And while challenges in health care abound, we remain firmly focused on executing our vision, a healthy community in which all have access to the health care they need.

As you will see in the pages that follow, we are making considerable headway in our efforts to achieve that vision. From launching our ambitious Elevating the Safety Net initiative to expanding our community-centric Family Resource Centers, and from adding world-renowned UCLA Health to our provider network to addressing social determinants of health, we are finding innovative ways to elevate the health care we deliver.

Clearly, exciting developments are happening. None of this, however, would be possible without the unwavering commitment of our staff, health care providers, community partners and our Board of Governors.

I look forward to continued success and invite you to join us on this journey as we shape the future of health care.

John Baackes
Chief Executive Officer, L.A. Care Health Plan