Medi-Cal Redetermination

April 2024

hands on laptop Medi-Cal renewals have resumed. All Medi-Cal beneficiaries will have their eligibility reviewed once per year. Everyone has a different renewal month, and beneficiaries can check their renewal month in their BenefitsCal.com account.

L.A. Care’s call to action for our providers is to continue bringing awareness to the Medi-Cal renewal process by promoting the following key messages to their patients.  

  1. Update Your Contact Information. Make sure the county has your current contact information if it has changed. You can update it online at BenefitsCal.com, or by calling 1-866-613-3777 (TTY) 1-800-660-4026.
     
  2. Check Your Mail. If you’re sent a renewal form, submit your information by mail, phone, in person, or online, so you don’t lose your coverage.
     
  3. Create or Check Your Online Account. Create or check your BenefitsCal.com account to sign up to get text or email alerts about your case.
     
  4. Complete Your Renewal Form (if you get one). If you received a renewal form in the mail, you may submit your information by mail, phone, in person, or online to help avoid a gap in your Medi-Cal coverage.

Please visit Provider Tools and Toolkits web page to access the L.A. Care Redetermination Provider Toolkit.