Provider Tools and Toolkits
Here you'll find the instruments and information you need to follow recommendations and meet practice standards that support high quality care for your patients and L.A. Care members.
This one-stop shop for your role in California's Coordinated Care Initiative describes the workings of Cal Mediconnect and Managed Long-Term Services and Supports. You can find information about benefits, continuity of care provisions, claims and who to contact.
View the Clinical Practice and Preventive Health Guidelines adopted by L.A. Care. You can also download preventative health guideline posters to display in patient areas.
L.A. Care offers free resources to help you educate patients on health topics. These include materials (to order and to print) and classes at our Family Resource Centers that you can refer patients to attend.
We have HEDIS® (Healthcare Effectiveness Data and Information Set) reference guides for selected priority measures. These guides are designed to help your practice provide the best quality care, in alignment with the HEDIS® standards as well as with evidence-based clinical practice guidelines.
We've gathered several toolkits for you on topics such as serving diverse populations, appropriate use of antibiotics and behavioral health. There's also a Facility Site Review toolkit to help you meet the service requirements of state and federal regulatory agencies.
The Quality Improvement (QI) program serves to support the practioner-patient relationship. QI measures progress and quality of care through HEDIS®and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) survey. We also offer providers opportunities to collaborate with L.A. Care and improve services to members.
HealthyCity.org offers multiple services including a searchable community resource directory and several public datasets. You can use this tool to connect your patients to services in the community that are sensitive to their language and cultural needs.