File a Complaint

If you are not happy, are having problems or have questions about the service or care given to you, let your doctor know. Your doctor may be able to help you or answer your questions.

If you are still not happy, you may report your problem — or file a complaint — with L.A. Care.

You have many ways to file a complaint. You can do any of the following:

Write, visit or call L.A. Care.
Member Services Department
1055 W. 7th Street, 10th Floor
Los Angeles, CA 90017

1-888-839-9909

213-438-5748 (fax)

Fill out a complaint form at your doctor’s office.

You have more rights as a Medi-Cal member.