Get Access to Care through Medi-Cal
If you have been impacted by the COVID-19 pandemic, we can help. Our team of enrollment specialists can help you understand what you will need to apply for free Medi-Cal health coverage for you and your household.
We can also answer any questions related to Medicare and Covered California eligibility.
Visit our COVID-19 Medi-Cal Enrollment Resources and Support page to learn more, or call our Enrollment Support Team at 1.888.439.5124.
L.A. Care offers the Homecare Workers Health Care Plan, also known as the PASC-SEIU Plan. This plan is tailored for Homecare workers. To find out if you qualify and to check out the benefits we offer, including how to find a doctor or pharmacy, click on the links below.
For all additional questions, please call L.A. Care at 1-844-854-7272.
- Do I qualify?
- Your Benefits Guide
- Learn about COBRA/Cal-COBRA
- Find a doctor where you live*
- Find a pharmacy close to home
- Member Rights & Responsibilities
- Nurse Advice Line
- Find out about your health coverage status
Continuity of Care
If you now see providers who are not in the L.A. Care network, in certain cases you may be able to keep seeing them for up to 12 months. If your providers do not join the L.A. Care network by the end of 12 months, you will need to switch to providers in the L.A. Care network. You can continue to see your providers when:
- L.A. Care determines you have an existing relationship with your out-of-network provider. An existing relationship means you saw the out-of-network PCP or specialist at least once during the 12 months prior to the date of your initial enrollment with L.A. Care for a non-emergency visit.
- Your out-of-network provider is willing to accept the higher of L.A. Care’s contract rates or Medi-Cal FFS rates.
- Your out-of-network provider meets L.A. Care’s applicable professional standards and has no disqualifying quality-of-care issues.
- Your out-of-network provider is a California State Plan approved provider; and
- The provider supplies L.A. Care with relevant treatment information.
Members, their authorized representatives, or providers may make a direct continuity of care request to L.A. Care in writing or by telephone.
At any time, a member may change providers to a provider who is a member of an L.A. Care network.