If you are an L.A. Care member and have questions, we encourage you to contact our Member Services department for assistance at 1-888-839-9909 (TTY 711).
Please call Member Services for your specific plan if you need assistance. You can also message us.
- Medi-Cal 1-888-839-9909 (TTY 711)
- Medicare Plus (HMO D-SNP) 1-833-522-3767 (TTY: 711)
- L.A. Care Covered ™ 1-855-270-2327 (TTY 711)
- PASC-SEIU Plan 1-844-854-7272
In addition to our main contact numbers, you can find answers to some of the most Frequently Asked Questions by L.A. Care members.
The following are available 24 hours a day, 7 days a week
For Health Plan Shoppers
Enrollment Support:
1-888-452-2273 (1-888-4LA-CARE)
For Members
Member Services:
1-888-839-9909 (TTY 711)
For Providers
Provider Information Line:
1-866-522-2736 (1-866-LACARE6)
The following are available Monday through Friday, 9:00 a.m. to 5:00 p.m.
For Agents
Agent Service and Support:
1-855-248-7778
For Media
If you are a journalist or member of the media, contact L.A. Care's Media Relations Specialist, Mayra Suarez at:
408-476-3512
