Classes & Seminars

Cultural and Linguistic Provider Training

Through our education program, L.A. Care’s Cultural and Linguistic Services Unit can assist you and your office staff in delivering patient-centered care to the culturally and linguistically diverse patient populations. These no-cost workshops are available in person or online for our network providers.

Cultural Competency*
  • For providers and office staff
  • 1 hour, classroom or online

This course explores awareness of one’s own culture and its impact on health care encounters and discusses the elements and skills for cultural competency. Learn how to provide care that is sensitive to the patients’ cultural views and practices.
 

Interpreting Services: How to Communicate Effectively with Limited-English-Proficient (LEP) Members
  • For providers and office staff
  • 1 hour, classroom or online

This course examines the rules and regulations surrounding language-assistance services and the importance of using qualified interpreters. Learn how to access L.A. Care’s interpreting services and communicate effectively with LEP members using interpreters.
 

Disability Awareness*
  • For providers and office staff
  • 1 hour, classroom or online

This course explores the definition of “disability” and how to ensure equal access to health care for people with disabilities. Learn how to deliver care that is respectful and responsive to the needs of people with disabilities.

 

*Required training for Interdisciplinary Care Teams (ICT) for Cal MediConnect. 

Please contact CLStrainings@lacare.org for more information.