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MISSION, VISION, VALUES MEMBERSHIP HISTORY LEADERSHIP GOVERNANCE EMPLOYMENT

Mission, Vision, Values

  Our Mission  

To provide access to quality health care for Los Angeles County's vulnerable and low income communities and residents and to support the safety net required to achieve that purpose.

  Our Vision  

A healthy community in which all have access to the health care they need.

  Our Values  

We are committed to the promotion of accessible, high quality health care that:

  • Is accountable and responsive to the communities we serve and focuses on making a difference;

  • Fosters and honors strong relationships with our health care providers and the safety net;

  • Is driven by continuous improvement and innovation and aims for excellence and integrity;

  • Reflects a commitment to cultural diversity and the knowledge necessary to serve our members with respect and competence;

  • Empowers our members, by providing health care choices and education and by encouraging their input as partners in improving their health;

  • Demonstrates L.A. Care’s leadership by active engagement in community, statewide and national collaborations and initiatives aimed at improving the lives of vulnerable low income individuals and families; and

  • Puts people first, recognizing the centrality of our members and the staff who serve them.

 

Our employees, board and advisory committee members have a unique commitment to L.A. Care and our health plan members. We live and work in the cities and communities of Los Angeles County. Our health plan members are our neighbors. We care about the same things they do, including good health care and building healthy communities .

To implement our Mission, Vision and Values, L.A. Care is currently pursuing the following initiatives:

Children's Health Initiative of Greater Los Angeles

The Children's Health Initiative of Greater Los Angeles (CHI) is a coalition of more than 40 major organizations (including health care providers and associations, private employers, foundations, public health officials, business leaders and educators) that have come together to address the shortfall in health coverage for youth and students throughout Los Angeles County.

While the long-term goal of this effort is to provide a meaningful health care option for all children and youth through age 18 residing in the County whose families are at or below 300% of the federal poverty level (which equates to an annual salary of $55,200 for a family of four), the more immediate goal is to provide health care coverage for the next three years to more than 100,000 students who are currently uninsured.

CHI was co-convened by L.A. Care, The California Endowment and the Los Angeles County Department of Health Services in mid-2003, and has grown quickly in stature and substance. A goal of about $100 million in public and private funds was targeted to pay for the three-year insurance program as well as for policy development and sophisticated enrollment efforts to streamline the local application and eligibility verification process. Of the $100 million goal, as of April 1, 2004, nearly $80 million had been raised or pledged. In addition, as of April 1, 2004, approval was obtained from State licensing authorities for L.A. Care to expand enrollment in the CHI three-year program. It is anticipated that additional developments will occur during the second quarter of 2004 to raise public awareness and involvement in this important initiative.



Oral Health Initiative

In 2003, through our Oral Health Initiative, L.A. Care invested $3.4 million (including $200,000 from The California Endowment) to increase access for low-income and uninsured County residents to oral health services. Grants were awarded by L.A. Care to 22 community-based organizations throughout the region to help them maintain or increase their oral health services.

As of March 2004, this initiative has served more than 74,000 children and adults. This represents an increase of 32,000 individuals who have received treatment and/or oral health education since the end of 2003. Nineteen of the twenty two grantees have submitted continuation proposals. Final selections for the continuation grantees will be completed by the end of May 2004.



Nurse Advice Line

In February 2004, L.A. Care launched its toll-free, 24-hour-a day "Call for Care" Nurse Advice Line. This service is designed to assist members through direct communication with a registered nurse who can evaluate their symptoms and help members choose the most appropriate source of care. The projected benefits of this service include more informed consumers making decisions about the right level of care -- their physician's office, the emergency room, or self care.

The advice line is available to the 170,000 individuals covered by L.A. Care's Healthy Families, California Kids, Healthy Kids and CHP products, and has been announced and promoted to these members via materials in 11 threshold languages. In its first six weeks of operation, the advice line received more than 1000 calls from low-income individuals seeking advice regarding their health care needs.



Childhood Obesity Initiative

To address the growing epidemic of childhood obesity, L.A. Care recently launched a new initiative to provide tools and training to health care professionals. On March 23, 2004, we began this effort in earnest with a large-scale conference, Battling the Childhood Obesity Epidemic: Strategies for Health Professionals to Prevent and Treat Obesity. The conference featured leading experts in the field, who spoke about practical strategies related to education and advocacy. More than 600 area providers (including 300 physicians) attended the half-day event.

We anticipate continuing our significant efforts during 2004 in the area of childhood obesity prevention. Our co-sponsors of March 23 conference included Blue Cross of California, Care 1st Health Plan, UHP Healthcare, Community Health Plan, the Los Angeles Chapter of the National Medical Association, the Los Angeles County Medical Association, the California Latino Medical Association, the California Health Care Safety Net Institute, the California Association of Public Hospitals and Health Systems, and the Los Angeles Area Chamber of Commerce. We plan to work vigorously with these organizations and other leaders in this area to address various medical and social aspects of childhood obesity. As examples, in the coming months L.A. Care will host additional training sessions for providers and we are developing a comprehensive Community Resource Guide for providers to refer members to obesity-related programs and services.



e-Health Initiative

In early 2004, L.A. Care, as a co-convener with the Los Angeles County Department of Health Services and the Los Angeles County Medical Association, began a process toward cooperative activities for electronic exchange of health care information ("e-health") in the greater Los Angeles area. This effort is known as the "Los Angeles Area E-Health Coalition."

The Coalition is envisioned as a vehicle where numerous health care organizations and consumer groups throughout the region can discuss potential cooperative projects for sharing information electronically to provide and arrange for health care services as efficiently and effectively as possible. The Coalition has already expanded beyond the co-conveners to include several additional major health care organizations. A plan is being developed to gain further key participants, to inventory the existing e-health activities taking place throughout the region, and to secure public and/or private grant funds to support pilot programs in both an inner-city and a rural setting within the County.

April 2004 E-Health Presentation



Asthma Pilot Program

Under our Community Health Investment Fund Program, L.A. Care has authorized $600,000 to address the growing prevalence of childhood asthma in Los Angeles County and to improve self-management among children and families. Slated for the second quarter of 2004, L.A. Care will award grants to eligible asthma collaboratives and/or community-based organizations with special experience in intervention, outreach and education with the objective of improving self-management among children and families with asthma.

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