Medi-Cal Members

What is Medi-Cal?

Medi-Cal is California's Medicaid program. This is a public health insurance program which provides needed health care services for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women, and low income people with specific diseases such as tuberculosis, breast cancer or HIV/AIDS. Medi-Cal is financed equally by the State and Federal government.

Read the L.A. Care Medi-Cal Member Handbook:

• English (PDF)
• Spanish (PDF)

View recent changes to your Medi-Cal Member Handbook:

• English (PDF)
• Spanish (PDF)

Do You Qualify for Medi-Cal Benefits?

To see if you are eligible for the Medi-Cal program, click here.

CBAS Members (Replaced ADHC)

If you are a CBAS member, click here for important information.

Need a Ride to Visit Your Doctor?

 L.A. Care now works with LogistiCare to help those with a medical need* get to and from the doctor’s office. Medi-Cal enrollees have no limit on rides.

 To plan a ride, call at least 48 hours before your office visit. The ride is free but is not for emergencies. You can call at any time (24/7):

• English 1-866-529-2141
• Spanish 1-866-529-2142

When you call, have your health ID card, your doctor’s name, phone and street address.

* Medi-Cal enrollees must have a medical necessity form from your doctor on file with LogistiCare that tells why you need a ride to the doctor.

What is Urgent Care?

Urgent Care gives medical care at night and on weekends without an appointment. Call your health plan’s member services ahead of time to find the urgent care center closest to you. That way you know where to go when you need it.

If you are not sure if you need Urgent Care, call your doctor or your plan’s nurse advice line. The numbers are located on the back of your insurance card. Your doctor or the nurse advice line can give you help on where to go and to do if you have an earache, sore throat, cough, cold or flu.

For L.A. Care Health Plan members, call our Member Services Department at 1-888-839-9909.

For L.A. Care Health Plan members, call L.A. Care’s 24-hour nurse advice line at 1-800-249-3619.