How to See a Doctor

Step 1: Call your doctor’s office to schedule an appointment. Your doctor’s phone number is on your L.A. Care ID Card.

Step 2: Explain why you called

Step 3: Ask for an appointment

Your doctor’s office will tell you when to come in and how much time you will need with your doctor. (Please see the “Summary of Benefits” section of your Member Handbook to know which services require co-payments).

A Special Note to New Members

You should take your child to the doctor for a New Member Check-up within three months of becoming a L.A. Care member.

The first visit is very important. Your doctor looks at your child’s medical history and gives a physical exam that will help your doctor know your child’s health care needs.

Your child should also see his/her doctor once a year for health check-ups and well-child visits. There is no co-payment for these visits.