Report a Problem
If you are unhappy with your health care, L.A. Care, or our providers, we want to know about it.
You may report a problem (or file a complaint) with L.A. Care at any time.
To begin the complaint process, you can call, write or visit us at:
L.A. Care Health Plan
Member Services Department
555 West Fifth Street
Los Angeles, CA 90013
1-888-839-9909
TDD Service: 1-866-522-2731