Information in Your Language

Information in Your Language

If you or your representative prefer to speak in any language other than English or would like to request materials translated in your language, call us at 1-888-839-9909 to speak with an L.A. Care member services representative.

Interpreter Services

An interpreter is a person who helps you understand what is being said by the person who is giving you care. An interpreter also tells the other person what you said.

 

You do not have to use family members or friends as interpreters. If you cannot locate a health care provider who meets your language needs, you can request to have an interpreter available for discussions of medical information at no charge.

Interpreter services in your language are free, 24 hours a day, seven days a week.

American Sign Language (ASL)

Interpreters are available by calling our Member Services Department at 1-888-839-9909. Click on the following links for a video in ASL on how to get an interpreter.

Why it's Important to Use an Interpreter (Video 3:34 min)videoAmerican Sign Language Accessible
Rights and Responsibilities (Video 2:08 min)videoAmerican Sign Language Accessible
How To Get Interpreter Services (Video 4:31 min)play videoAmerican Sign Language Accessible


Our member services staff can help you find a health care provider who speaks your language or who has a regular interpreter available.Call us today at 1-888-839-9909 (TTY 1-866-522-2731).

Closure (Localized)

Copyright © 2000-2013
L.A. Care Health Plan

Last Updated: February 23, 2012