How Your Plan Works

L.A. Care is a managed care health plan contracted with DHCS. L.A. Care works with doctors, hospitals, and other health care providers in the L.A. Care service area to give health care to our members. 

As a member of L.A. Care, you may qualify for some services provided through FFS Medi-Cal. These include outpatient prescriptions, non-prescription drugs, and some medical supplies through Medi-Cal Rx.

Member Services will tell you:

  • How L.A. Care works
  • How to get the care you need
  • How to schedule provider appointments during office hours
  • How to request no-cost interpreting and translation services or written information in alternative formats
  • How to find out if you qualify for transportation services

To learn more, call L.A. Care Member Services at 1-888-839-9909 (TTY: 711).