Enrollment Periods | L.A. Care Health Plan

Enrollment Periods

Thank you for being a loyal member. L.A. Care is committed to delivering quality affordable health care to Angelenos and proud to participate in the Covered California™ exchange. 

Each year, it is important to review your existing coverage and confirm that your current L.A. Care Covered™ or L.A. Care Covered Direct™ plan meets your needs. There are important annual, special and open enrollment dates you'll need to make note of in order to prevent any lapses in your coverage.

Please note that the 2018 Open Enrollment period for Covered California is now closed and the 2019 Open Enrollment period will open near the end of this year. But certain life events make you eligible right now to apply for health coverage through Special Enrollment, such as marriage or losing a job. Please take a look at the Special Enrollment tab below to learn more.

Annual Renewal Period

The 2019 Annual Renewal Period will begin later in the fall of this year. We will mail you a 2019 Renewal Notice during the beginning of the Renewal Period with important information about your plan. The Renewal Period is a good time to report any household changes, including adding a dependent or a change in your permanent address. To ensure your coverage will continue on January 1, 2019, you will need to report all changes by the date on the notice.
 

L.A. Care Covered

How to renew?

You do not need to take any action if you wish to keep your current L.A. Care Covered™ plan. If Covered California™ does not hear from you by the 2019 renewal deadline, you and your dependents, if any, will be automatically renewed in the same L.A. Care Covered™ plan using your most recent household size and income information you provided. Detailed information will be in the 2019 Renewal Notice that we will mail to you later this year.

If you have changes to report:

  • Sign in to your Covered California™ online member account or call the Covered California™ Service Center at 1-800-300-1506 (TTY) 1-888-889-4500 to update your information.
     
  • The information you provide may make you eligible for a different amount of financial assistance.


If you have no changes to report:

  • Covered California™ will only automatically renew your coverage.
  • To keep your federal assistance, be sure to provide consent to have your income verified if you have not already done so. To provide consent, sign in to your Covered California™ online member account or call the Covered California™ Service Center at 1-800-300-1506 (TTY) 1-888-889-4500


L.A. Care Covered Direct

How to renew?

If you are a member with L.A Care Covered Direct™, you can renew in any of the following ways:

  1. Automatically renew: You do not need to take action if you wish to keep your current plan. L.A. Care will renew you and your dependents if any, in your current L.A. Care Covered Direct™ plan.
  2. Renew by phone: Get personalized support to renew you coverage by calling L.A. Care Enrollment Support Services at 1-855-222-4239 (TTY 711).
  3. Renew by mail: L.A. Care will send you a 2019 Renewal Form during the beginning of the renewal period. Please complete and sign the Renewal Form and follow the instructions to return to L.A. Care.
     

If you have changes to report:

  • If you need to make changes to your current plan, add new dependents or change the primary subscriber, you will need to submit a new L.A. Care Covered Direct™ application. Please contact L.A. Care Enrollment Support Services at 1-855-222-4239 (TTY 711) for application assistance or download a copy and follow the instructions to return to L.A. Care. 

If you have no changes to report:

  • If you do not contact L.A. Care with any changes during the annual renewal period, we will automatically renew your coverage.
Open Enrollment Period

The 2018 Open Enrollment Period began November 1, 2017 and ended January 31, 2018. The 2019 Open Enrollment Period will reopen later in the fall. This is when you can apply for new coverage or make changes to your existing plan. 

Call our Enrollment Support Services team at 1-855-222-4239 (TTY 711) to receive personalized support. Our hours are from 8 a.m. to 8 p.m. Monday through Friday and from 8 a.m. to 6 p.m. on Saturdays. You can also visit L.A. Care Covered to find the right plan for you and to learn more about L.A. Care's extensive network of physicians and hospitals.

If you missed Open Enrollment and you need health coverage, please review the Special Enrollment Period section to see if you qualify to enroll before the next Open Enrollment Period.

Special Enrollment Period

Did you know that certain life events make you eligible to apply for health coverage? Special Enrollment is a period outside Open Enrollment when you can apply for health coverage. You may be able to apply for health coverage if you experience qualifying life events such as those listed in the table below and report them within 60 days.
 

Qualifying Life Events L.A. Care Covered L.A. Care Covered Direct

Loss of health coverage
For example, you are no longer eligible for Medi-Cal, or you lose health coverage through your job.

I can do this online with L.A. Care Connect I can do this online with L.A. Care Connect
Income changes
For example, you become newly eligible or ineligible for Covered California™ financial assistance due to a change in income.
I can do this online with L.A. Care Connect I can do this online with L.A. Care Connect

Having a birthday
You are turning 26 years old and are no longer eligible to stay on your parents’ plan or in Medi-Cal’s Former Foster Youth program.

I can do this online with L.A. Care Connect I can do this online with L.A. Care Connect
Change in place of residency
A permanent change of address within California or from another state. This also applies to individuals who are released from jail or prison.
I can do this online with L.A. Care Connect I can do this online with L.A. Care Connect
Having a child or adopting a child 
Also includes receiving a child into foster care, or placing a child in adoption or in a foster home.
I can do this online with L.A. Care Connect I can do this online with L.A. Care Connect
Getting married or entering into a domestic partnership I can do this online with L.A. Care Connect I can do this online with L.A. Care Connect
Becoming citizens, nationals or lawfully present individuals
This event applies only to people who were not previously citizens, nationals or lawfully present. 
I can do this online with L.A. Care Connect  

For more information on which qualifying life events may make you eligible for Special Enrollment: Call our L.A. Care Enrollment Support Services team at 1-855-222-4239 (TTY 711) to receive personalized support.

These are just some of the more common qualifying life events. To learn more or apply for coverage through Special Enrollment, you can call us at 1-855-222-4239 (TTY 711) for assistance.